Frequently Asked Questions

Everything you need to know about your beauty essentials.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. Please contact our support team to initiate a return request.

Are your beauty products cruelty-free?

Yes, Slip is committed to ethical beauty. We do not test any of our products on animals and only partner with cruelty-free suppliers.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal and Apple Pay.

How can I contact customer support?

Our dedicated support team is available Monday through Friday via email at [email protected] or through our live chat feature on the website.